Shipping Policy

Shipping on products available in South Africa.

Shipping is fulfilled through Fastway Couriers. Orders are delivered to your door.

Shipping Times : JHB same day or 1 days (depending on the time the order was placed).

Other areas : 2-3 days.

Shipping on products to South Africa from our Warehouse.

Some of our merchandise is stored in the USA. sometimes we may not have your product available in South Africa we will need to get our team to ship it to our Johannesburg warehouse.

International couriers that we we have accounts with :

  • Aramex 
  • DHL
  • UPS

All orders may take up to 7 working days to be processed & marked as dispatched to South Africa.

Please allow 9 -12 working days for these products to arrive (Kindly read customs section below)

Once we receive you shipment from the couriers, we will send a tracking number either by email or sms.This can be used to track your parcel at www.fastway.co.za

Please don't be alarmed if the tracking doesn't work immediately as it may take 8 hours to update.

Customs

Should we need to import your order , kindly note that everything that is brought into South Africa has to pass through Customs, we always provide proper paperwork for clearance however in some rare instances customs requires a physical inspection (by law we have to give them access). 

If this may happen we are at the mercy of their time lines. These processes have in the past taken 10 working days. 

Deliveries and Dispatching 

All orders may take up to 7 working days to be processed & marked as dispatched from the date of you placing your order on our website.